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 Cultural Diversity And Diversity Management In The Workplace: The Case Of Vietnam
Tác giả hoặc Nhóm tác giả: Tran Thi Nga, Ngo Diem Linh
Nơi đăng: Ấn Độ; Số: Volume 8, Issue 11;Từ->đến trang: 3395-3433;Năm: 2020
Lĩnh vực: Kinh tế; Loại: Bài báo khoa học; Thể loại: Quốc tế
TÓM TẮT
In the globalization era, cultural diversity in workplace is the trend. It poses challenges
for human resource managers in administering different people coming from various cultures and
backgrounds. Diversity of cultures could be an enormous advantage for enterprises if it is
professionally managed, otherwise, it would lead the organizations into predicament and impact the effectiveness of the companies. Based on the survey in the architecture and construction industry in Vietnam, the research finds out that that the cultural diversity has the significant relationship with the level of conflict, with the employees’ satisfaction, with harmony and effectiveness in workplace, with companies’ effort to prepare its employees, with the perception about the multicultural working environment and with days off offered for foreign workers in important occasions or events. On the other hand, the cultural diversity does not have the relationship with methods used by managers in conflict solving and with the enterprise’s competitiveness. Furthermore, the research also confirms the relations between the frequency and the reasons for conflicts, between the employees; satisfaction and methods used by managers in conflict solving, between employees’ satisfaction and the competitiveness ranking of their company. The paper supposes to provide helpful information for managers in Vietnam to successfully manage multicultural organizations
ABSTRACT
In the globalization era, cultural diversity in workplace is the trend. It poses challenges
for human resource managers in administering different people coming from various cultures and
backgrounds. Diversity of cultures could be an enormous advantage for enterprises if it is
professionally managed, otherwise, it would lead the organizations into predicament and impact the effectiveness of the companies. Based on the survey in the architecture and construction industry in Vietnam, the research finds out that that the cultural diversity has the significant relationship with the level of conflict, with the employees’ satisfaction, with harmony and effectiveness in workplace, with companies’ effort to prepare its employees, with the perception about the multicultural working environment and with days off offered for foreign workers in important occasions or events. On the other hand, the cultural diversity does not have the relationship with methods used by managers in conflict solving and with the enterprise’s competitiveness. Furthermore, the research also confirms the relations between the frequency and the reasons for conflicts, between the employees; satisfaction and methods used by managers in conflict solving, between employees’ satisfaction and the competitiveness ranking of their company. The paper supposes to provide helpful information for managers in Vietnam to successfully manage multicultural organizations
[ 2021\2021m05d029_9_18_29paper_content.pdf ]
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